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We're always looking for great people

 

Whether you are just starting a career in financial services, or are a seasoned professional eager to share your knowledge, you'll find the rewarding work environment here to be a perfect blend of friendliness, professionalism, and fun.

 

Benefits of joining us

 
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Excellent perks and
competitive salary

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Being part of a socially​
responsible company

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Fostering belonging with​
diversity & inclusion

 
 
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Social responsibility

Fostering community

Our employees take pride in giving back to their communities. Our staff and directors come together from across departments to be actively involved in programs that encourage cultural, social, educational, and physical well-being for the people in the Shuswap region.

 
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Fostering belonging

Be yourself

Our workplace is inclusive, valuing diversity in terms of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspectives. We know that differences in education, personalities, skill sets, experiences and knowledge bases make SASCU a better place. We support an inclusive environment where employees feel empowered to share their experiences and ideas.

 

Current opportunities

 

Job Postings

 
Associate Vice President, Digital Business Solutions
On-Site, Salmon Arm, British Columbia

Create your future with SASCU! We invite you to lead a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun!

As SASCU’s AVP, Digital Business Solutions, you will provide strategic leadership to advance SASCU’s vision through digital transformation and innovation. This role oversees the planning, execution, and evaluation of enterprise-wide digitization initiatives, ensuring alignment with strategic objectives, regulatory compliance, and operational excellence. The AVP collaborates across business units, IT teams, and external partners to implement digital solutions that enhance member experience, operational efficiency, and profitability.

  • Partner with the Vice President, Technology Operations to maintain digitization and innovation policies and roadmaps to support SASCU’s strategic objectives.
  • Through stakeholder collaboration, drive adoption of emerging technologies to improve performance, service delivery, and competitiveness.
  • Monitor Key Performance Indicators for digitization projects and provide updates to executive leadership.
  • Manage the full lifecycle of business-critical applications (e.g., core banking, CRM, analytics) and oversee updates, upgrades, and maintenance to ensure performance and minimize disruptions.
  • Collaborate with external partners and industry groups to adopt best practices.
  • Coordinate with vendors to meet SLAs and resolve performance issues.
  • Facilitate user training to maximize system adoption and effectiveness.
  • Develop disaster recovery plans for critical applications.
  • Maintain compliance with cybersecurity, privacy, and data protection standards.
  • Lead the Digital Business Solutions team to achieve operational excellence.
  • Coach and support team members, drive performance through goal setting and feedback, and foster succession planning and staff development.
  • 8-9 years of experience as a proven leader within an application-centric environment, demonstrating the ability to work across complex business platforms to achieve strategic outcomes.
  • A degree in Information Management, Business Analytics, or a related field, through the use of applied technology.
  • Professional certification/designation related to project and/or application management.
  • Experience leading digital transformation or IT projects/programs.
  • Knowledge and experience in strategy implementation, particularly in technology enablement, digital transformation, application management, and process improvement;
  • Experience in the financial services industry, including banking and credit unions, is preferred but not required.
  • Possess strong knowledge of the latest technologies, trends, and best practices in digital transformation, such as cloud computing, artificial intelligence, data analytics, automation, internet of things, and cybersecurity.
  • Understand industry, market, customer, and competitor dynamics, as well as regulatory and ethical implications of digital transformation.
  • Have excellent communication, collaboration, and influencing skills to align the vision and objectives of digital transformation across the organization and foster a culture of innovation and change.
  • Are a strategic and analytical problem-solver who can design and execute effective digital solutions that create value and competitive advantage.
  • A competitive salary ($144,000 to $180,000 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, paid personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position working on-site in Salmon Arm, BC. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.


Our Commitment to Diversity, Equity, and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity, Equity, and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 

Director, Credit

Permanent, Full Time

Salmon Arm, British Columbia

We invite you to lead a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As the Director, Credit you will provide strategic leadership on all credit-related matters, including adjudication, concentration risk management, portfolio monitoring, and policy compliance. Overseeing credit approval, administration, and review processes, the Director ensures loan decisions support portfolio quality, profitability, and sustainable growth. Additionally, the role evaluates and approves SASCU’s most complex credit applications, balancing risk management with business objectives.

  • Provide strategic oversight of SASCU’s credit activities, advising the executive on corporate strategies and contributing to policy and program development.
  • Ensure credit and collections administration aligns with risk appetite, regulations, and policies, addressing deficiencies and implementing preventative measures.
  • Monitor the performance of lending and collections portfolio, analysing emerging credit risks and stress testing scenarios, and reporting to the Associate Vice President, Risk & Credit.
  • Oversee credit risk by reviewing applications, managing approvals within limits, and mitigating potential losses from delinquency and overdrafts.
  • Ensure adherence to underwriting policies, regulatory requirements, and risk tolerance thresholds while monitoring loan portfolio performance and deterioration of credit quality.
  • Provide subject matter expertise as a voting member of the Asset-Liability Committee (ALCO) and the Management Credit Committee.
  • Oversee the credit adjudication and collections department, including structure, staffing, and resource allocation.
  • Drive performance management, talent development, and succession planning.
  • Ensure staff across SASCU receive required training on personal and commercial credit.
  • Coach and support direct reports, providing guidance on operational and service matters.
  • Build internal and external relationships to support credit operations and business growth.
  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • 8-9 years of progressive experience in retail and commercial banking with a minimum of 8 years of experience in complex lending, adjudication, and collections.
  • Ability to manage, coach, motivate, and develop employees to ensure high productivity.
  • In-depth understanding of credit adjudication principles, policies, and practices; a proven record of responsible adjudication.
  • Advanced knowledge of retail and commercial lending products, services, and regulatory requirements, including a detailed understanding of revenue streams.
  • Have strong problem-solving skills, with the ability to manage complexity, multiple tasks, and priorities for maximum success.
  • Display confidence in decision-making, suggesting solutions consistent with SASCU values, goals, and strategic direction.
  • Possess excellent verbal and written communication skills.
  • Can foster an atmosphere of trust and camaraderie across all levels within SASCU.
  • Demonstrate time management skills, including ability to effectively prioritize and delegate.
  • Maintain an awareness of the external economic environment.
  • A competitive base salary ($136,800 – $171,000 per year) plus corporate incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This full-time position is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 
Manager, Facilities - Permanent, Full Time
Salmon Arm, British Columbia

We invite you to lead a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As the Manager, Facilities, you will lead the facilities team and be responsible for the overall management and maintenance of SASCU’s physical assets. This role oversees the development of annual plans and budgets; manages vendor contracts, resources, and partnerships; and ensures the effective resolution of facilities-related issues.

  • Effectively structure and oversee the work within the facilities team, including coaching and supporting direct reports to resolve issues.
  • Cultivate an environment of teamwork to collaboratively meet SASCU’s objectives.
  • Provide expertise on a variety of strategic initiatives, projects, and committees to achieve organizational goals.
  • Provide modelling, analysis, and recommendations for optimal asset utilization, including new property acquisition, divestments, and leasing.
  • Lead capital asset evaluation and reporting, and oversee physical security and property insurance for SASCU.
  • Manage lessee and lessor leases.
  • Oversee and maintain the corporate space planning strategy and objectives.
  • Manage building maintenance, cleaning, and repairs for all branches and offices through budgeting, contract management, and coordination of contractors/suppliers.
  • Participate in SASCU’s Crisis Management Team and coordinate associated duties including property repairs.
  • Degree in facilities management, business management, or a related discipline.
  • 4-5 years of experience in facilities management roles, or and equivalent combination of education and experience.
  • Project Management education or designation preferred.
  • Flexibility with working hours, including evenings and weekends, and on-call availability.
  • Valid driver’s license, access to reliable transportation, and willingness to travel to any SASCU related business location.
  • Are experienced handling budgets, cost estimates, financial planning, and contract negotiation.
  • Have well-developed oral, written, presentation, and interpersonal communication skills.
  • Demonstrate sound planning, prioritization, analytical, and problem-solving skills.
  • Possess knowledge of facilities planning and project management, including basic understanding of construction, mechanical equipment, electrical, plumbing, and general maintenance.
  • Have knowledge of facility-related safety and environmental concerns, risks, and liabilities.
  • Show strong initiative and a customer service orientation, with the ability to build relationships with internal and external customers.
  • Have excellent time management skills and the ability to shift priorities as needed.
  • A competitive base salary ($98,400 – $123,000 per year) plus corporate incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This full-time position is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 

Manager, Commercial

Salmon Arm, British Columbia

We invite you to lead a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As the Manager, Commercial, you will lead a team dedicated to providing advice to business members and drive the success of the Commercial Centre by overseeing all aspects of commercial operations. This includes developing and implementing effective business strategies, ensuring the growth of SASCU’s membership base and commercial loan and deposit portfolios. You will foster and manage relationships with business clients and oversee their personal portfolio. Leveraging advanced underwriting expertise, this position will evaluate complex commercial loans, carefully balancing risk and reward to promote sustainable growth. 

  • Manage the commercial team, including oversight of priorities and team workload, payroll, and scheduling.
  • Take ownership of member concerns and resolve or support staff in correcting complex and/or difficult lending service situations.
  • Ensure the team meets with business members where they choose to make their lives more convenient, provide holistic advice on a full range of business products and associated services, and make referrals to other community partners including lawyers and accountants.  
  • Promote collaboration and unity within the Commercial team, effectively managing both centralized and decentralized team members to ensure seamless teamwork and alignment.
  • Coach and develop the commercial team to meet or exceed individual and team sales targets; identify gaps to targets in a timely manner and implement action plans to close gaps.
  • Manage an assigned portfolio of business members with lending needs, delivering timely and relevant financial advice and solutions based on their needs.   
  • Build relationships with internal partners (such as Retail, Wealth, and Insurance) to support other business goals.
  • Actively pursue partnerships within the communities SASCU serves for business development purposes and champions community involvement within the commercial team.
  • With oversight from the Associate Vice President, Banking Operations, develop business strategies for the Commercial Centre and effectively implements them within the team.
  • Effectively lead employees through change with particular emphasis on change tools, processes, and collaboration with Human Resources as necessary.
  • Undertake other related duties to maximize the member experience.
  • 8 - 10 years of financial services or credit union experience, including at least 5 years of commercial lending and 3 years leadership experience.
  • Accredited Business Lender credential, or an equivalent credential or designation.
  • A degree or diploma in Business Administration is preferred.
  • Demonstrate a results orientation in delivering advice and a memorable customer experience.
  • Possess an aptitude for business development and relationship building.
  • Have strong organizational and time management skills.
  • Are comfortable with technology and able to learn new systems and programs quickly.
  • Show a commitment to continuous learning, accountability, and initiative.
  • A competitive base salary ($116,000 – $145,000 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This position is full-time, Monday to Friday. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 

Commercial Relationship Manager
Permanent, Full Time
Salmon Arm, British Columbia

We invite you to join a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As a Commercial Relationship Manager, you’ll offers specialized lending services and financial advice to business members with complex financial needs. This role focuses on managing and growing the commercial loan portfolio while providing tailored solutions to help members optimize their financial position and feel confident in achieving their business goals.

  • Meet with business members in their preferred setting to understand their financial needs and provide advisory support that allows for long-term business growth.
  • Act as a consultative partner, sharing insights on industry trends, economic conditions, and best practices in business finance.
  • Evaluate loan viability and offer tailored strategies to mitigate risks and address financial concerns in both business and personal finance.
  • Coordinate with internal and external partners to deliver comprehensive financial solutions.
  • Monitor portfolio growth and actively manage a pipeline of opportunities to acquire new commercial business members.
  • Cultivate community relationships to expand the membership base, grow the commercial lending portfolio, and promote SASCU as the preferred financial partner.
  • Underwrite and structures complex commercial credit applications, ensuring compliance with policies and regulations.
  • Monitor loan accounts for compliance and performance, approve overdrafts within limits, and review delinquencies with the collections officer.
  • Contribute to team success by meeting performance targets, embodying SASCU’s service standards, and participating in process improvements for increased efficiency.
  • 2 years of post-secondary education or equivalent.
  • 4-5 years of progressive banking and commercial lending experience.
  • Accredited Business Lender credential from CUIC within 18 months of attaining the position.
  • Valid driver’s license, access to reliable transportation, and willingness to travel to any SASCU related business location is required.
  • Have a thorough and current understanding of commercial lending products, services, and statutory requirements.
  • Possess strong organizational, time management, communication, and interpersonal skills.
  • Display a high level of ownership, accountability, and initiative.
  • Are comfortable with technology and proficiency with banking system and other programs.
  • Show commitment to continuous learning and self-development.
  • A competitive base salary ($66,800 – $83,500 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday-Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 
Communications Specialist
Permanent, Full Time
On-Site, Salmon Arm, British Columbia

Create your future with SASCU Credit Union! We invite you to join a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun!

Are you passionate about content creation, engaging audiences, and storytelling? As SASCU’s Communications Specialist, you will carry out strategies to improve communications flows within and outside the organization, supporting brand engagement and strategic alignment. This role will provide communications support and counsel to all leadership levels of the organization. You will also provide strategic content creation, development, and execution in print and digital, including development and delivery of SASCU’s social media strategy.

  • Collaborate to develop communication plans and strategies to amplify SASCU’s brand and support business outcomes.
  • Manage media requests, service interruptions, and crisis communications.
  • Lead social media coordination and content creation.
  • Develop and bolster use of standardized communication tools and processes to help align staff understanding of and engagement with business strategy, vision, purpose, and values.
  • Optimize internal communication channels and establish protocols to support effective communication flow throughout SASCU.
  • Create content for a variety of platforms, including SASCU’s websites and blogs, to promote SASCU, financial management advice, and the value of membership.
  • Write, edit, and distribute content, including publications, press releases, annual reports, scripts, and other material as requested.
  • 4-5 years of experience in corporate communications and/or marketing communications.
  • A degree in Communications or a related field, or an equivalent combination of education and experience.
  • Superior written and oral communication skills.
  • Graphic design experience.
  • Strong Microsoft SharePoint skills.
  • Comprehensive knowledge of social media across multiple platforms.
  • Working knowledge of project management fundamentals and proven ability to manage a variety of projects simultaneously through to completion.
We value qualities and competencies that don’t always check a box, so if you are interested in this role, we encourage you to apply even if your experience doesn’t perfectly align with what’s listed.
  • A competitive salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds. The salary range for the role is $73,100 to $91,400 per year; the upper half of the salary range is typically reserved for individuals who have demonstrated consistent, strong performance in the role and possess a high level of job knowledge and skill.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, paid personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position working on-site in Salmon Arm, BC. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 

Training & Development Advisor
Permanent, Full Time
On-Site, Salmon Arm, British Columbia

Create your future with SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun!

As a Training & Development Advisor, you’ll design and implement comprehensive training and development programs that support the employee experience and align initiatives with SASCU’s objectives. This role provides a hands-on program delivery, ensuring the workforce is equipped to meet current and future challenges.

  • Introduce new employees to the organization by assisting with the development, coordination, and facilitation of SASCU’s Orientation and Onboarding programs.
  • Design and deliver tailored training programs, workshops, and resources to address identified needs.
  • Set up technical equipment and prepare physical spaces for training sessions as required.
  • Conduct training needs assessments in collaboration with managers, and trainee progress reports upon completion of training.
  • Stay current with industry trends to incorporate innovative learning practices and technologies, and work with external vendors as needed to deliver specialized training programs.
  • Assess the effectiveness of training programs and make recommendations for program adjustments based on data and feedback.
  • Develop and maintain a repository of training materials and resources.
  • Partner with HR and other departments to align training initiatives with organizational objectives.
  • Foster a culture of learning and development by promoting continuous growth opportunities.
  • Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field.
  • 4-5 years of experience in training, learning, and development roles, preferably within a corporate or organizational setting.
  • Possess a strong understanding of adult learning principles and instructional design methods.
  • Have excellent facilitation, presentation, and communication skills.
  • Show proficiency with learning management systems (LMS) and e-learning tools.
  • Are analytical, with the ability to evaluate program success and recommend improvements.
  • Demonstrate exceptional organizational and project management skills.
  • Are able to build relationships and influence stakeholders at all levels of the organization.
  • A competitive salary plus performance-based incentive pay. The salary range for the role is $58,320 to $72,900 per year; the upper half of the salary range is typically reserved for individuals who have demonstrated consistent, strong performance in the role and possess a high level of job knowledge and skill.
  • A pension plan with full employer contribution matching.
  • Comprehensive group benefits coverage including extended health and dental care, life insurance, disability insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday-Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

Our Commitment to Diversity, Equity, and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity, Equity, and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 

Wealth Management Assistant
Permanent, Full Time
Salmon Arm, British Columbia

We’re on the lookout for a proactive and resourceful go-getter to step into the role of Wealth Management Assistant. In this exciting position, you’ll deliver top-notch client service and handle a variety of administrative tasks to keep our Wealth Management team running smoothly and efficiently.

Let’s make an impact together!

  • Provide a full range of client facing support services including the completion of client non-financial updates; accepting and processing basic orders for existing accounts; and fielding basic account inquiries, market concerns and account maintenance appointments.
  • Identify referral opportunities with clients and make referrals as appropriate.
  • Manage a variety of administrative tasks and act as a primary contact for inquiries with management, staff, clients, and external parties (dealer).
  • Complete assorted documentation to assist with client facing appointments; place trades using Dataphile platform; review paperwork for accuracy prior to processing; submit completed documents to fund companies/dealer for processing; and perform basic fund research for advisor appointments.
  • Administer estate accounts; maintain the sweep account; complete daily bank deposits, filing, and follow-up on all diary items and in-process business.
  • Provide leadership and assistance to other staff by providing first line support to address and resolve member questions and concerns.
  • Actively contribute to team development meetings and annual planning sessions.
  • 4 – 5 years of experience in the financial or investment services industry.
  • Completion of the Investment Funds in Canada or Canadian Securities Course, along with the 90-day new advisor program is required to meet minimum licensing requirements of this position.
  • Excellent verbal and written communication skills.
  • Strong organization and time management skills.
  • Strong computer skills.
  • Commitment to continuous learning and self-development.
  • Knowledge of life insurance (term, permanent, critical illness, disability, long-term care) and insured investment (segregated funds, annuity, GMWB, GIC) products.
  • Completion of Continuing Education Credits within prescribed timelines (as defined by the regulator).

We value qualities and competencies that don’t always check a box, so if you are interested in this role, we encourage you to apply even if your experience doesn’t perfectly align with what’s listed.

  • A competitive salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds. The salary range for the role is $52,960.00 to $66,200.00 per year; the upper half of the salary range is typically reserved for individuals who have demonstrated consistent, strong performance in the role and possess a high level of job knowledge and skill.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, paid personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position working on-site in Salmon Arm, BC. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.


Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.


A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com.

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 

Process & Procedures Analyst
Full Time
Salmon Arm, British Columbia

We invite you to join a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As the Process & Procedures Analyst you will develop and optimize operational policies and procedures to equip staff with the necessary tools and information to perform their roles effectively. This role provides well-considered procedural recommendations, ensuring alignment with SASCU’s commitment to member engagement, continuous improvement, and regulatory compliance.

  • Develop, review, and maintain operational procedures to align with organizational standards and evolving requirements, including legislative and system updates.
  • Collaborate with stakeholders to coordinate the timing, communication, and implementation of procedure updates, ensuring smooth transitions.
  • Utilize tools such as content management and collaboration platforms to support documentation, communication, and procedural management.
  • Partner with the Training team to facilitate staff adoption of updated procedures, systems, and processes.
  • Gather stakeholder feedback to refine procedures and implement innovative workflow solutions, including digitization and automation, to address process inefficiencies.
  • Adapt to shifting priorities, timelines, and project milestones in a dynamic organizational environment.
  • 2-3 years of experience in branch operations, ideally including cash services, member services, and retail lending.
  • Solid working knowledge of credit union banking systems, retail products, terminology, processes, and procedures.
  • Strong leadership and cross-functional collaboration skills.
  • Expertise in procedural documentation and compliance in a credit union or similar environment.
  • Proficiency in tools such as SharePoint, Smartsheet, and the Microsoft Office Suite.
  • Strong analytical, problem-solving skills, communication, and organizational skills.
  • Experience with process improvement methodologies (such as Lean).
  • A competitive salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds. The salary range for the role is $53,000 to $66,200 per year; the upper half of the salary range is typically reserved for individuals who have demonstrated consistent, strong performance in the role and possess a high level of job knowledge and skill.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday-Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com


The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 
Personal Lines Insurance Advisor
Salmon Arm, British Columbia
Monday - Friday, with rotating Saturdays

We invite you to join a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As a Personal Lines Advisor you will provide service to customers on Personal Lines, Autoplan, and general insurance. This includes servicing customer accounts, resolving customer concerns, and identifying additional business opportunities.  The position also undertakes a variety of administrative duties to support efficient operations and quality service delivery to customers.

  • Prepare quotes and sells Personal Lines and Autoplan to new and existing customers.
  • Provide counsel to customers to ensure they have adequate information prior to entering into an insurance agreement.
  • Act as a point of contact for insurance; direct incoming telephone calls and greets walk-in clients; refers clients to relevant staff.
  • Actively develop new business by utilizing standard sales techniques, including facilitating referrals to relevant staff.
  • Prepare binders and complete applications, change requests, report claims, and policy paperwork as necessary.
  • Post insurance policies and ensures all invoices are matched and mailed in a timely manner.
  • Prepare daily deposits, collects on NSF payments, and ensure insurance company payables are paid on time.
  • Level 1 Insurance License, or CAIB 1 equivalent, and obtain a Level 2 License within 6 months.
  • 2 years of general insurance experience.
  • Knowledge of personal and automobile insurance products, procedures, and underwriting.
  • Are accurate and organized, with strong computer skills including word processing, database, and spreadsheet programs.
  • Have superior communication and customer service skills.
  • Display commitment to continuous learning and self-development.
  • Possess a strong service orientation and demonstrated skills in a sales role.
  • A competitive base salary ($56,700 – $71,000 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, position working Monday to Friday with rotational Saturdays. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. In addition, SASCU stewards $235 million in client investments and serves more than 5,000 insurance customers. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

 

Frequently Asked Questions

 

All of our current employment opportunities are posted on this page above. 

Education and work experience requirements, along with other attributes, are stated within all postings. Please take a moment to consider the specific requirements of each job as they compare to your own qualifications. This will help you confirm whether you meet the requirements before submitting your application.

The successful candidate will be required to meet fidelity bonding requirements, including completion of reference checks, a criminal record check, and a credit check.

If you find a job posting of interest to you and you meet the qualifications, please send your cover letter and résumé to us via email. In-person and mail-in applications are also accepted but not preferred. 

Cover letters and résumés submitted via email must use PDF (preferred) or Word document file formats. 

Email: hr@sascu.com

SASCU Credit Union
Human Resources
PO Box 868, 370 Lakeshore Drive NE
Salmon Arm, BC
V1E 4N9

If you email your application to hr@sascu.com, you will receive an auto-generated response confirming your submission. We consider all applications, but only candidates that are short-listed will be contacted. Please ensure you are checking your spam/junk folder regularly so as not to miss any communications from SASCU.

Thanks for asking! Here are some suggestions:
  • Never underestimate the power of enthusiasm. Positive energy and enthusiasm are contagious. SASCU loves energetic employees because they spread their enthusiasm to others and are motivated to excel. Don’t be afraid to show passion for what you do.
  • Always ask questions. This is so important. If you don’t ask questions, it gives the impression that you’re unprepared or not interested. That said, asking if there is there's free coffee is not the way to make a great first impression!
  • Research! Not knowing anything about SASCU can also leave a poor impression. Look around this website, where you’ll find lots of great information about us. Make sure you understand what we do, why we do it, and who we are.
  • Dress to impress. Nothing gives a better first impression than tidy, well fitting business clothes. Don’t go too casual. You want us to see you at your professional best and that you are taking the opportunity seriously.

You are encouraged to apply for any and all positions that interest you for which you are qualified.

If you are applying for a specific position, your résumé will be directed automatically to the SASCU Human Resource recruiter responsible for filling that position. After evaluating your qualifications, Human Resources may contact you for further information or to schedule an interview. Your application will be stored in our database and will be available only to our recruiting team. Please ensure you are checking your spam/junk folder regularly so as not to miss any communications from SASCU.

Yes. General applications are kept for six months and are reviewed by the Human Resources department for future opportunities. It's best to highlight your areas/positions of interest in your cover letter.

 

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