• Assist members with day-to-day transactional services and online banking needs, ensuring compliance with regulations and policies.
• Provide accurate, relevant information on SASCU’s products and services.
• Engage members in conversation to uncover opportunities for SASCU to assist them with reaching their goals.
• Connect members with the appropriate SASCU experts so that their needs are fully met.
• Undertake duties to maximize the member experience, such as routine administration and overseeing the member waiting area.
• Acknowledge and address member concerns and take appropriate action to resolve.
• Meet organizational goals by achieving sales and referral targets.
• Support branch activities to build the membership base and have a positive impact on the community.

• A competitive base salary ($23.21 – $29.01 hourly) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

Create your future with SASCU Credit Union! We invite you to join a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun!

Are you passionate about content creation, engaging audiences, and storytelling? As SASCU’s Communications Specialist, you will carry out strategies to improve communications flows within and outside the organization, supporting brand engagement and strategic alignment. This role will provide communications support and counsel to all leadership levels of the organization. You will also provide strategic content creation, development, and execution in print and digital, including development and delivery of SASCU’s social media strategy.

• Collaborate to develop communication plans and strategies to amplify SASCU’s brand and support business outcomes.
• Manage media requests, service interruptions, and crisis communications.
• Lead social media coordination and content creation.
• Develop and bolster use of standardized communication tools and processes to help align staff understanding of and engagement with business strategy, vision, purpose, and values.
• Optimize internal communication channels and establish protocols to support effective communication flow throughout SASCU.
• Create content for a variety of platforms, including SASCU’s websites and blogs, to promote SASCU, financial management advice, and the value of membership.
• Write, edit, and distribute content, including publications, press releases, annual reports, scripts, and other material as requested.

• 4-5 years of experience in corporate communications and/or marketing communications.
• A degree in Communications or a related field, or an equivalent combination of education and experience.
• Superior written and oral communication skills.
• Graphic design experience.
• Strong Microsoft SharePoint skills.
• Comprehensive knowledge of social media across multiple platforms.
• Working knowledge of project management fundamentals and proven ability to manage a variety of projects simultaneously through to completion.

• A competitive salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds. The salary range for the role is $73,100 to $91,400 per year; the upper half of the salary range is typically reserved for individuals who have demonstrated consistent, strong performance in the role and possess a high level of job knowledge and skill.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, paid personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position working on-site in Salmon Arm, BC. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

• Effectively structure and oversee the work within the facilities team, including coaching and supporting direct reports to resolve issues.
• Cultivate an environment of teamwork to collaboratively meet SASCU’s objectives.
• Provide expertise on a variety of strategic initiatives, projects, and committees to achieve organizational goals.
• Provide modelling, analysis, and recommendations for optimal asset utilization, including new property acquisition, divestments, and leasing.
• Lead capital asset evaluation and reporting, and oversee physical security and property insurance for SASCU.
• Manage lessee and lessor leases.
• Oversee and maintain the corporate space planning strategy and objectives.
• Manage building maintenance, cleaning, and repairs for all branches and offices through budgeting, contract management, and coordination of contractors/suppliers.
• Participate in SASCU’s Crisis Management Team and coordinate associated duties including property repairs.

• Degree in facilities management, business management, or a related discipline.
• 4-5 years of experience in facilities management roles, or and equivalent combination of education and experience.
• Project Management education or designation preferred.
• Flexibility with working hours, including evenings and weekends, and on-call availability.
• Valid driver’s license, access to reliable transportation, and willingness to travel to any SASCU related business location.

• Are experienced handling budgets, cost estimates, financial planning, and contract negotiation.
• Have well-developed oral, written, presentation, and interpersonal communication skills.
• Demonstrate sound planning, prioritization, analytical, and problem-solving skills.
• Possess knowledge of facilities planning and project management, including basic understanding of construction, mechanical equipment, electrical, plumbing, and general maintenance.
• Have knowledge of facility-related safety and environmental concerns, risks, and liabilities.
• Show strong initiative and a customer service orientation, with the ability to build relationships with internal and external customers.
• Have excellent time management skills and the ability to shift priorities as needed.

• A competitive base salary ($98,400 – $123,000 per year) plus corporate incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

Manager, Commercial

Salmon Arm, British Columbia

We invite you to lead a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As the Manager, Commercial, you will lead a team dedicated to providing advice to business members and drive the success of the Commercial Centre by overseeing all aspects of commercial operations. This includes developing and implementing effective business strategies, ensuring the growth of SASCU’s membership base and commercial loan and deposit portfolios. You will foster and manage relationships with business clients and oversee their personal portfolio. Leveraging advanced underwriting expertise, this position will evaluate complex commercial loans, carefully balancing risk and reward to promote sustainable growth. 

• Manage the commercial team, including oversight of priorities and team workload, payroll, and scheduling.
• Take ownership of member concerns and resolve or support staff in correcting complex and/or difficult lending service situations.
• Ensure the team meets with business members where they choose to make their lives more convenient, provide holistic advice on a full range of business products and associated services, and make referrals to other community partners including lawyers and accountants.  
• Promote collaboration and unity within the Commercial team, effectively managing both centralized and decentralized team members to ensure seamless teamwork and alignment.
• Coach and develop the commercial team to meet or exceed individual and team sales targets; identify gaps to targets in a timely manner and implement action plans to close gaps.
• Manage an assigned portfolio of business members with lending needs, delivering timely and relevant financial advice and solutions based on their needs.   
• Build relationships with internal partners (such as Retail, Wealth, and Insurance) to support other business goals.
• Actively pursue partnerships within the communities SASCU serves for business development purposes and champions community involvement within the commercial team.
• With oversight from the Associate Vice President, Banking Operations, develop business strategies for the Commercial Centre and effectively implements them within the team.
• Effectively lead employees through change with particular emphasis on change tools, processes, and collaboration with Human Resources as necessary.
• Undertake other related duties to maximize the member experience.

• 8 - 10 years of financial services or credit union experience, including at least 5 years of commercial lending and 3 years leadership experience.
• Accredited Business Lender credential, or an equivalent credential or designation.
• A degree or diploma in Business Administration is preferred.

• Demonstrate a results orientation in delivering advice and a memorable customer experience.
• Possess an aptitude for business development and relationship building.
• Have strong organizational and time management skills.
• Are comfortable with technology and able to learn new systems and programs quickly.
• Show a commitment to continuous learning, accountability, and initiative.

• A competitive base salary ($116,000 – $145,000 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This position is full-time, Monday to Friday. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

All of our current employment opportunities are posted on this page above. 

• Never underestimate the power of enthusiasm. Positive energy and enthusiasm are contagious. SASCU loves energetic employees because they spread their enthusiasm to others and are motivated to excel. Don’t be afraid to show passion for what you do.
• Always ask questions. This is so important. If you don’t ask questions, it gives the impression that you’re unprepared or not interested. That said, asking if there is there's free coffee is not the way to make a great first impression!
• Research! Not knowing anything about SASCU can also leave a poor impression. Look around this website, where you’ll find lots of great information about us. Make sure you understand what we do, why we do it, and who we are.
• Dress to impress. Nothing gives a better first impression than tidy, well fitting business clothes. Don’t go too casual. You want us to see you at your professional best and that you are taking the opportunity seriously.